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Concierge Medicine & Access
What is membership-based (concierge) medicine?
Membership-based medicine (also called concierge medicine) is a practice model where patients pay a membership fee for enhanced access and personalized care. This allows your doctor to maintain a smaller patient panel, creating time for extended appointments, same-day availability, and genuine relationships. It's about changing the system of primary care so doctors can practice medicine properly.
What is membership-based (concierge) medicine?
Membership-based medicine (also called concierge medicine) is a practice model where patients pay a membership fee for enhanced access and personalized care. This allows your doctor to maintain a smaller patient panel, creating time for extended appointments, same-day availability, and genuine relationships. It's about changing the system of primary care so doctors can practice medicine properly.
How is TejoMed different from a traditional family medicine doctor?
Traditional GPs manage thousands of patients, resulting in rushed 15-minute appointments, weeks-long waits, and limited accessibility. At TejoMed, your doctor cares for a limited number of members. This means more time to listen to you, understand your health goals and concerns, and guide you through life. You get same or next-day sick appointments, extended consultation times, direct phone and email messaging access to your doctor and care team, 24/7 availability for urgent concerns, comprehensive annual assessments with advanced diagnostics, and personalized wellness planning. All of our doctors are fluent in English, Portuguese, and some with additional languages. You’re not a number - you’re a partner in your health.
How is TejoMed different from a traditional family medicine doctor?
Traditional GPs manage thousands of patients, resulting in rushed 15-minute appointments, weeks-long waits, and limited accessibility. At TejoMed, your doctor cares for a limited number of members. This means more time to listen to you, understand your health goals and concerns, and guide you through life. You get same or next-day sick appointments, extended consultation times, direct phone and email messaging access to your doctor and care team, 24/7 availability for urgent concerns, comprehensive annual assessments with advanced diagnostics, and personalized wellness planning. All of our doctors are fluent in English, Portuguese, and some with additional languages. You’re not a number - you’re a partner in your health.
Can I reach a doctor at night or on weekends?
Yes. For urgent medical concerns, you can call 24/7 and reach your care team. For emergencies, always call 112 first.
Can I reach a doctor at night or on weekends?
Yes. For urgent medical concerns, you can call 24/7 and reach your care team. For emergencies, always call 112 first.
Do appointments really start on time?
We respect your time and we schedule realistically so you are not left waiting. This is possible because of our smaller patient panel and realistic scheduling.
Do appointments really start on time?
We respect your time and we schedule realistically so you are not left waiting. This is possible because of our smaller patient panel and realistic scheduling.
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How fast can I be seen if I'm sick?
Same or next-business-day appointments are available for sick visits. Call us and we will arrange a prompt visit. Our goal is to help you avoid unnecessary emergency room visits by being available when you need us.
How fast can I be seen if I'm sick?
Same or next-business-day appointments are available for sick visits. Call us and we will arrange a prompt visit. Our goal is to help you avoid unnecessary emergency room visits by being available when you need us.
How long are appointments?
Appointment times are extended to ensure thorough discussion of your health concerns. You'll have unhurried time with your doctor, no rushing through questions. Your comprehensive annual physical involves extended time for thorough evaluation and detailed discussion of results.
How long are appointments?
Appointment times are extended to ensure thorough discussion of your health concerns. You'll have unhurried time with your doctor, no rushing through questions. Your comprehensive annual physical involves extended time for thorough evaluation and detailed discussion of results.
Do you offer virtual visits?
Yes, when it is clinically appropriate. We offer virtual visits for certain types of consultations, and in person care is always available.
Do you offer virtual visits?
Yes, when it is clinically appropriate. We offer virtual visits for certain types of consultations, and in person care is always available.
Can I contact my doctor between appointments?
Absolutely. You can directly access your doctor and care team with questions, prescription refill requests, or updates.
Can I contact my doctor between appointments?
Absolutely. You can directly access your doctor and care team with questions, prescription refill requests, or updates.
Is TejoMed an emergency service?
TejoMed is not an emergency service. If you’re having a medical emergency, call 112 or go to the hospital first. Then let us know so we can coordinate follow-up.
Is TejoMed an emergency service?
TejoMed is not an emergency service. If you’re having a medical emergency, call 112 or go to the hospital first. Then let us know so we can coordinate follow-up.
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What is in the comprehensive annual checkup?
Your annual assessment includes detailed medical history review, thorough physical examination, advanced diagnostic testing beyond standard bloodwork (tailored to your age, gender, health history, and risk factors), cardiovascular assessment, body composition analysis, health risk evaluation, and comprehensive review of all results with your doctor and more. Together you'll develop a personalized wellness plan focused on prevention, health optimization, and longevity.
What is in the comprehensive annual checkup?
Your annual assessment includes detailed medical history review, thorough physical examination, advanced diagnostic testing beyond standard bloodwork (tailored to your age, gender, health history, and risk factors), cardiovascular assessment, body composition analysis, health risk evaluation, and comprehensive review of all results with your doctor and more. Together you'll develop a personalized wellness plan focused on prevention, health optimization, and longevity.
How is this different from a regular physical?
Standard physicals typically include basic vital signs, brief examination, and routine bloodwork completed in 15-20 minutes. TejoMed’s comprehensive physical goes beyond a routine checkup. You get extended time for careful evaluation and discussion, a personalized prevention and wellness plan based on your results, and ongoing follow up throughout the year. It's proactive medicine, not just annual checkboxes.
How is this different from a regular physical?
Standard physicals typically include basic vital signs, brief examination, and routine bloodwork completed in 15-20 minutes. TejoMed’s comprehensive physical goes beyond a routine checkup. You get extended time for careful evaluation and discussion, a personalized prevention and wellness plan based on your results, and ongoing follow up throughout the year. It's proactive medicine, not just annual checkboxes.
What is the personalized wellness plan?
Based on your comprehensive assessment results, your doctor creates a customized health strategy addressing nutrition, exercise, sleep, stress management, preventative screenings, and health optimization - all aligned to your specific goals, risk factors, and lifestyle. This is not generic advice; it's a roadmap built specifically for you, with regular monitoring and adjustments throughout the year.
What is the personalized wellness plan?
Based on your comprehensive assessment results, your doctor creates a customized health strategy addressing nutrition, exercise, sleep, stress management, preventative screenings, and health optimization - all aligned to your specific goals, risk factors, and lifestyle. This is not generic advice; it's a roadmap built specifically for you, with regular monitoring and adjustments throughout the year.
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What does the membership fee cover?
Your membership covers ongoing access to your care team, an in-depth annual preventive assessment and wellness planning, priority access when you are unwell, and urgent support when it matters most, and secure patient portal access. The membership pays for time, access, and personalized attention that insurance does not typically reimburse.
What does the membership fee cover?
Your membership covers ongoing access to your care team, an in-depth annual preventive assessment and wellness planning, priority access when you are unwell, and urgent support when it matters most, and secure patient portal access. The membership pays for time, access, and personalized attention that insurance does not typically reimburse.
Do you accept insurance?
TejoMed works alongside insurance and the membership fee is not covered by insurance. The membership provides things that insurance typically doesn’t cover (e.g., a dedicated relationship with one doctor, a small panel, comprehensive checkups, longer unhurried visits, direct communication, and more). Your insurance is used labs, tests and specialist referrals when applicable, while membership ensures you have a doctor who actually knows you.
Do you accept insurance?
TejoMed works alongside insurance and the membership fee is not covered by insurance. The membership provides things that insurance typically doesn’t cover (e.g., a dedicated relationship with one doctor, a small panel, comprehensive checkups, longer unhurried visits, direct communication, and more). Your insurance is used labs, tests and specialist referrals when applicable, while membership ensures you have a doctor who actually knows you.
What is billed separately?
Additional services often covered by insurance are billed separately and include lab tests, imaging, specialist, medications and supplements, advanced diagnostic procedures, and certain additional services like travel consultations or vaccinations. Many of these services are reimbursable through insurance.
What is billed separately?
Additional services often covered by insurance are billed separately and include lab tests, imaging, specialist, medications and supplements, advanced diagnostic procedures, and certain additional services like travel consultations or vaccinations. Many of these services are reimbursable through insurance.
Can my family join?
Yes. Immediate family members including spouses and children are eligible and recommended for our membership because it will facilitate prevention and accelerate diagnostics. Family packages are available, contact us to learn about family membership options and pricing.
Can my family join?
Yes. Immediate family members including spouses and children are eligible and recommended for our membership because it will facilitate prevention and accelerate diagnostics. Family packages are available, contact us to learn about family membership options and pricing.
Is there a waiting list?
Because we limit the number of members per doctor to protect quality, availability may be limited. Contact us to learn about current openings and expected wait times.
Is there a waiting list?
Because we limit the number of members per doctor to protect quality, availability may be limited. Contact us to learn about current openings and expected wait times.
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How do I become a member?
Schedule a complimentary conversation with a TejoMed advisor to learn how our care model works and ask questions. Meet your doctor, discuss your goals, and begin a comprehensive assessment built around you. There is no obligation. It is simply a chance to see if TejoMed is the right fit.
How do I become a member?
Schedule a complimentary conversation with a TejoMed advisor to learn how our care model works and ask questions. Meet your doctor, discuss your goals, and begin a comprehensive assessment built around you. There is no obligation. It is simply a chance to see if TejoMed is the right fit.
Do you accept insurance?
TejoMed works alongside insurance and the membership fee is not covered by insurance. The membership provides things that insurance typically doesn’t cover (e.g., a dedicated relationship with one doctor, a small panel, comprehensive checkups, longer unhurried visits, direct communication, and more). Your insurance is used labs, tests and specialist referrals when applicable, while membership ensures you have a doctor who actually knows you.
Do you accept insurance?
TejoMed works alongside insurance and the membership fee is not covered by insurance. The membership provides things that insurance typically doesn’t cover (e.g., a dedicated relationship with one doctor, a small panel, comprehensive checkups, longer unhurried visits, direct communication, and more). Your insurance is used labs, tests and specialist referrals when applicable, while membership ensures you have a doctor who actually knows you.
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Copyright © Epopeia Matinal - Unipessoal LDA 2025
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Stay in touch with our content
Copyright © Epopeia Matinal - Unipessoal LDA 2025

