One dedicated doctor who looks after a small number of people, so there is time to truly know you. This page explains what a TejoMed is, how it works what it includes, how it fits with your insurance, and what it does not cover.
What a membership is
A membership reserves your place with a doctor who looks after a small number of people, not thousands. That is what gives your doctor time: unhurried appointments, a comprehensive annual check-up, and a direct line for the questions in between.
Your care team, in person
Consistent care from your doctor
The same doctor, every visit, over years. Someone who knows your history, remembers what you told them last time, and has your back whatever life brings.
A doctor that has time for you
Your doctor looks after a small, limited number of people. You get one dedicated family doctor who has the time to give you the care and attention you deserve.
Peace of mind, and answers when you need them
Same or next business day sick visits in the clinic. Your doctor and care team directly, by phone or email. And for urgent needs, a line that is answered around the clock.
Proactive approach to health
An extensive yearly check-up, 60 to 90 minutes with your doctor going through every aspect of your health, and a plan for the year ahead.
Lisbon Clinic
Everything below is covered by the membership fee. Most of it is the one thing insurance never pays for: your doctor’s time.
Doctor with fewer patients
Fewer people per doctor is where the time for everything else comes from.
Time, at every visit
Appointments that start on time and run as long as they need to, and a 60 to 90 minute annual check-up.
Your doctor’s direct line
Call or email your doctor and care team with the questions in between. Same or next business day sick visits. A 24/7 line for urgent needs.
TejoMed Compass
Your labs, wearables and results in one place, read by your doctor, not an algorithm.
Every membership includes
A dedicated doctor who knows you
Fewer patients per doctor, more time for you
Longer, unhurried appointments
Same or next-day sick visits
Direct access via call and email messaging
24/7 urgent support from your care team
Comprehensive annual checkup
In-clinic and virtual consultations
Expert referrals when specialist care is needed
Labs & wearables, connected in one place
Secure portal access to notes and results
Support when travelling abroad
How it fits with insurance
It’s the question we hear often: why pay for this when I have insurance? Because insurance pays for the hospital, the specialists and the tests. It doesn’t pay for a relationship with a doctor, and that is what a membership is.
Your insurance
A TejoMed membership
A relationship with a doctor with a small patient list
Not covered
Included
Longer appointments that start on time
Not covered
Included
Comprehensive annual check-up
Not covered
Included
Direct access via emailing or calling
Not covered
Included
Same or next business day sick visits
Not covered
Included
Continuous care anywhere, in person and remote
Not covered
Included
A 24/7 line to your team for urgent needs
Not covered
Included
TejoMed Compass, your labs, wearables and results
Not covered
Included
Labs, imaging, specialists and hospital care
What is not included
These are billed separately, by whoever does them. Private insurance or the SNS often reimburses all or part of the cost. Here is where each one happens and how it is usually paid.
Labs
Procedures
At our clinic
Imaging
Arranged nearby
Specialist visits
Arranged nearby
Prescriptions
Any pharmacy
Emergency and hospital care
Call 112
In every case, your doctor orders what you need, helps arrange the right place, and goes through the result with you.
A membership suits people who want one doctor to know them well, and who value prevention over repair.
You want YOUR doctor, not a system
You are tired of feeling dismissed
Your time matters: visits that start on time and go deep
You want answers when life happens, not in three weeks
You believe prevention beats repair
You want a local doctor you can trust, in your language
It may not be for you yet if
Expats & families
Moving countries is challenging. We provide a comforting touch of personalized healthcare for you and your family.
Portuguese
For anyone who grew up with “o meu médico” and wants that back: one doctor who knows you and your family.
Retirees
Relish your golden years in Portugal with peace of mind, knowing your trusted doctor is by your side.
What does the membership fee cover?
The ongoing relationship with one dedicated doctor: the time, access and attention insurance typically doesn’t pay for.
In practice: a doctor with a small patient list who knows your history, appointments that start on time and run as long as they need to, same or next business day sick visits, direct phone and email to your doctor and care team, a 24/7 line for urgent needs, a comprehensive annual check-up of 60 to 90 minutes, in-clinic and video appointments, your nurse, and TejoMed Compass, which keeps your records, wearables and results in one place.
What is billed separately?
Additional services often covered by insurance are billed separately and include lab tests, imaging, specialist, medications and supplements, advanced diagnostic procedures, and certain additional services like travel consultations or vaccinations. Many of these services are reimbursable through insurance.
Can my family join?
Yes. Immediate family members including spouses and children are eligible and recommended for our membership because it will facilitate prevention and accelerate diagnostics. Family packages are available, contact us to learn about family membership options and pricing.
Is there a waiting list?
Because we limit the number of members per doctor to protect quality, availability may be limited. Contact us to learn about current openings and expected wait times.
Emergency notice
TejoMed is not an emergency service. If you’re having a medical emergency, call 112 or go to the hospital first. Then let us know so we can coordinate follow-up.
Limited spots for new members
Each of our doctors looks after a small number of people on purpose. It’s the only way they have the time to truly know you, and it’s why we can only take on a limited number of new members at a time. When a list is full, it’s full.