Remote Care
Can I really join from anywhere in Portugal?
Yes. Members join from anywhere on the mainland, and from Madeira and the Azores. You get your own dedicated doctor and care team, and the full membership - wherever you live.
Do I ever have to come to a clinic?
No. Your care can be delivered fully remotely, including the comprehensive annual check-up: the consultation happens by video where clinically appropriate, your labs are drawn at one of our partner labs near you, and anything that needs to be done in person is arranged close to home - at a local clinic with our instructions and a guide, or, where available, a home visit. And if you'd like to come in, we always love to have you.
Where do I get my blood work done?
At one of our partner labs near you - we work with collection points across the country. We send the requisition, you pick the most convenient location, and the results come back to your doctor. Lab costs are billed separately and are often reimbursable through your insurance.
What if I need a scan, a specialist, or something done in person?
Your doctor will tell you what's needed and arrange it near you - a local clinic, a specialist, or, where available, a home visit. We provide what the local provider needs, and your doctor goes through the results with you afterwards.
Can my family join if we're not near a clinic?
Yes. Partners and children are eligible. Not every TejoMed doctor sees children, so we'll match your family with a doctor who's the right fit for all of you.
What if I move, or split my year between Portugal and somewhere else?
Your care travels with you - it doesn't pause for airports or time zones. You keep seeing your doctor by video and stay in touch with your care team from abroad, and your records stay in one place on TejoMed Compass.
Can I contact my doctor between appointments?
Yes. You can contact your doctor and care team between appointments with questions, updates, and care coordination needs through secure channels. For anything urgent, call - a doctor is reachable around the clock.

LIMITED NEW PATIENT AVAILABILITY
Ready for a doctor who actually knows you?
Each of our doctors looks after a small number of people on purpose. It’s the only way they have the time to truly know you, and it’s why we can only take on a limited number of new members at a time. When a list is full, it’s full.

LIMITED NEW PATIENT AVAILABILITY
Ready for a doctor who actually knows you?
Each of our doctors looks after a small number of people on purpose. It’s the only way they have the time to truly know you, and it’s why we can only take on a limited number of new members at a time. When a list is full, it’s full.

LIMITED NEW PATIENT AVAILABILITY
Ready for a doctor who actually knows you?
Each of our doctors looks after a small number of people on purpose. It’s the only way they have the time to truly know you, and it’s why we can only take on a limited number of new members at a time. When a list is full, it’s full.